Privacy policy

Last updated: August 04, 2025

This Privacy Policy describes our policies and procedures regarding the collection, use and disclosure of your disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you. how the law protects you.

We use your personal data to provide and improve the service. By use of the Service, you consent to the collection and use of information in accordance with this privacy policy.

Interpretation and definitions

Interpretation

Words whose first letter is capitalized have meanings that are defined under the following conditions. The following definitions have the same meaning, regardless of whether they appear they appear in the singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service. Service or parts of our Service.
Affiliated company means an entity that controls, is controlled by, or is under common controlled by, or under common control with, a party, where "control" means ownership of 50% or more of the shares, equity securities or other securities entitled to vote for the election of directors or other governing authorities.
The company (referred to in this Agreement as "the Company", "We", "Us" or "Our") ) refers to Totalenergies.
Cookies are small files that are stored by a website on your computer, mobile device device and contain details of your browsing history on that website, among many other uses. among many other uses.
Country refers to: Belgium
Device refers to any device that can access the service, such as a computer computer, a cell phone or a digital tablet.
Personal data is any information relating to an identified or identifiable or identifiable person.
Service refers to the website.
Service provider means any natural or legal person who processes the data on behalf of the on behalf of the Company. It refers to third party companies or individuals who engaged by the Company to facilitate the Service, to provide the Service on the Company's behalf Company, perform services related to the Service, or assist the Company in analyzing the use of the Service. analyzing the use of the Service.
Usage data refer to automatically collected data generated either by the use of the service generated either by the use of the service or by the infrastructure of the service itself (e.g. the duration of a page visit).
Website refers to Totalenergies, accessible at https://totalenergies-be.net
Sie means the person accessing or using the Service, or the company or other legal company or other legal entity on whose behalf that person accesses or uses the Service, as applicable. or uses the Service, as applicable.

Collection and use of your personal data

Types of data collected

Personal data

When using our Service, we may ask you to provide us with certain personal information that can be used to contact or identify you. which may be used to contact or identify you. Personal information may include, but is not limited to:

E-mail address
First name and last name
Usage data

Usage data

Usage data is collected automatically when the service is used.

Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version browser type, browser version, the pages of our Service that you visit, the date and time of your visit, the time spent on those pages time of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. include.

When you use or access the Service through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you are using, the unique mobile device, the unique ID of your mobile device, the IP address of your mobile device, your mobile operating operating system, the type of mobile internet browser you are using, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service via a mobile device.

Tracking technologies and cookies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. and store certain information. The tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. analyze. The technologies we use may include:

Cookies oder Browser-Cookies. A cookie is a small file that is stored on your device. is stored on your device. You can instruct your browser to reject or display all cookies when a cookie is sent. cookie is sent. However, if you do not accept cookies, you may not be able to use some parts of our service. parts of our service. Unless you have adjusted your browser setting so that it will refuse cookies, our cookies are rejected, our Service may use cookies.
Web-Beacons. Certain sections of our Service and our emails may contain small electronic electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel pixel tags and single-pixel gifs) that enable the Company, for example, to count the users who have count users who have visited these pages or opened an email and for other related website related website statistics (e.g. recording the popularity of a particular section and checking the integrity of the system). and checking the integrity of the system and the server).

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. You can find out more about cookies on the TermsFeed-Website experience.

We use both session and persistent cookies for the purposes listed below:

Necessary / Essential cookies

Type: Session cookies

Managed by: Us

Purpose: These cookies are essential to provide you with the services available through the website and to enable you to and to enable you to use some of its features. They help to authenticate users authenticate users and prevent fraudulent use of user accounts. Without these services you have asked for cannot be provided and we only use these cookies to provide you with these services. only use these cookies to provide you with these services.
Cookie policy / Consent cookies

Typ: Persistente Cookies

Managed by: Us

Purpose: These cookies recognize whether users have accepted the use of cookies on the website. have accepted.
Functionality cookies

Typ: Persistente Cookies

Managed by: Us

Purpose: These cookies enable us to remember choices you make when you use the website, such as your choices you make when you use the website, such as your login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and to prevent you from having to re-enter your having to re-enter your preferences each time you use the website.

For more information about the cookies we use and your choices in relation to cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.

Use of your personal data

The Company may use personal data for the following purposes:

To provide and maintain our serviceincluding the monitoring the use of our service.
To manage your account: to manage your registration as a user of the service. The personal data you provide may give you access to various features of the Service that are available to you functions of the Service that are available to you as a registered user.
For the performance of a contract: the development, fulfillment and performance of the contract for the products, items or services you have purchased or any other contract with us through the Service. contract with us through the Service.
To contact you: To contact you by e-mail, telephone calls, SMS or other equivalent forms of electronic communication, such as Push notifications from a mobile application regarding updates or informative messages about the functions, products or contractually agreed services, including security security updates, if this is necessary or appropriate for their implementation.
To help you News, special offers and general information about other goods, services and events that we offer that are similar to those that you have already purchased or already purchased or enquired about, unless you have opted not to receive such information. information.
To manage your requests: To process and manage your requests to us. manage them.
For business transfers: We may use your information to complete a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets or transfer of some or all of our assets, whether as a going concern or as part of an insolvency business or as part of any bankruptcy, liquidation or similar proceeding in which the personal information personal data held by us about our service users is one of the transferred assets. are one of the transferred assets.
For other purposesWe may use your information for other purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our advertising campaigns and to evaluate and improve our service, products, services, marketing and your experience. marketing and your experience.

We may share your personal information in the following situations:

With service providers: We may share your personal information with service providers to monitor and analyze the use of our Service and to contact you. contact you.
For business transfers: We may use your personal information in connection with in connection with or during negotiations of a merger, sale of company assets, financing or acquisition of all or financing or acquisition of all or a portion of our business to another company. share or transfer it to another company.
With affiliated companies: We may share your information with our affiliates companies, in which case we will require those affiliates to comply with this Privacy Policy. Privacy Policy. Affiliates include our parent company and any other subsidiaries subsidiaries, joint venture partners or other companies that we control or that are under common control with us. that are under common control with us.
With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
With other users: If you share personal information or otherwise interact with other users interact with other users in the public areas, this information can be viewed by all users and users and publicly distributed outside.
With your consentWe may disclose your personal information for any other purpose with your disclose your personal information for any other purpose with your consent.

Storage of your personal data

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. purposes set out in this Privacy Policy. We will retain and use your personal data to the We will retain and use your personal data to the extent necessary to comply with our legal obligations comply with our legal obligations (for example, if we need to retain your information to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained generally retained for a shorter period of time, except when this data is used to strengthen the security or strengthen the security or improve the functionality of our Service, or where we are legally required to retain this data for longer periods of time.

Transmission of your personal data

Your information, including personal data, will be processed at the Company's operational offices and other locations where the parties involved in the processing are located. This means that this information may be transferred to and stored on computers located located outside of your state, province, country or other governmental jurisdiction where where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information, constitutes your consent to this transfer.

The Company will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy, and no transfer of your transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place appropriate controls are in place including the security of your data and other personal information. personal information.

Deletion of your personal data

You have the right to delete the personal data that we have collected about you or to request that we request that we help you to delete this data.

Our Service may give you the option to delete certain information about you within the Service. delete.

You can update, change or delete your information at any time by logging into your account account, if you have one, and visiting the account settings area, which allows you to manage your personal information. which allows you to manage your personal information. You may also contact us to request access to request access to, correct or delete the personal information you have provided to us. delete it.

Please note, however, that we are required to retain certain information if we have a legal obligation or have a lawful basis for doing so.

Disclosure of your personal data

Business transactions

If the company is involved in a merger, acquisition or sale of assets, your personal data may be transferred. We will notify you before your personal data is personal information is transferred and becomes subject to a different privacy policy.

Prosecution

Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests from public authorities (e.g. a court or government authority).

Further legal requirements

The Company may disclose your personal data in the good faith belief that such action is is necessary to:

Comply with a legal obligation
To protect and defend the rights or property of the company
Prevent or investigate possible violations in connection with the service
To protect the personal safety of users of the service or the public
Protect yourself against legal liability

Security of your personal data

The security of your personal data is important to us, but remember that no method of transmission over the Internet or of transmission over the Internet or electronic storage is 100% secure. Although we strive endeavor to use commercially acceptable means to protect your Personal Data, we cannot guarantee its cannot guarantee its absolute security.

Data protection for children

Our service is not directed at anyone under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected personal information from anyone under the age of 13 without verification of parental parental consent, we take steps to remove that information from our servers. servers.

Where we need to rely on consent as the legal basis for processing your information and your and your country requires a parent's consent, we may obtain your parent's consent before collecting and parent before we collect and use this information.

Links to other websites

Our Service may contain links to other websites that are not operated by us. When you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices privacy policies or practices of third party websites or services.

Changes to this privacy policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming the change becomes effective and update the "Last Updated" date at the top of this Privacy Policy. update.

You are requested to check this privacy policy regularly for changes. Changes to this Privacy Policy will become effective when they are posted on this page.

Get in touch with us

If you have any questions about this privacy policy, you can contact us:

By e-mail: [email protected]